MyCall Advanced is a simple desktop system for monitoring and recording of telephone and radio traffic with advanced features. It is suitable in all cases where call recording of several telephone calls or radio sessions is needed or complete monitoring of more telephone lines or radios concurrently is needed.
Call source and recording
- Adapter for ISDN phone line (one or more)
- Adapter for analog phone line (one or more)
- Adapter for radio (one or more)
- Adapter connection via USB
- Automatic start / stop recording
- Manual start / pause / stop recording
- Monitoring more lines concurrently
- Recording more calls concurrently
- Decoding selective dialing in radio traffic
Managing records
- Structural records saving, creating hierarchy of folders, simple drag'n drop moving records
- Deleting folders and records
- Double protection against accidental deletion (recycle bin, record locking)
- Possibility to write notes to each record
- Assigning contact (person) from contact list for each record
- Automatic move of records to specified folder according to contact list
- Complex system for records filtering and generating reports
- Effective tool for searching records
- Sending records by e-mail
- Visual signalisation of incomming calls, identification of caller, called and answered numbers
- Logging incomming and outgoing calls
- Generating reports with lists of phone calls
- Interactive records playing
Other features
- Information about total count and size of all records
- Information about remaining free space on disc
- Automatic warning on exceeding configured record count
- Automatic warning on reaching configured remaining free space on disc
- Compressing voice records (compression ratio up to 5:1)
- Detailed logging of all events during the call (pick up, hang up, connection establishment, etc.)
- Automatic notification of recorded calls by e-mail
- Protecting records by strong encryption
- Connected adapters manager
- Web interface for accessing records